Shipping Details
Shipping Scope: We currently only ship within the United States and do not offer international shipping services. Regardless of whether you’re in a busy urban area or a remote region, you can purchase our water cup products.
Shipping Fee Policy: All orders qualify for free shipping. There are no extra shipping charges. The amount you see at checkout is the final price you pay, ensuring a hassle-free shopping experience.
Order Processing Time: Under normal circumstances, orders are prepared within 1 – 2 business days. Our team processes orders efficiently. However, during peak times like holidays and promotions, due to high order volume, processing time may be extended. We recommend planning purchases in advance to ensure timely delivery.
Shipping Methods and Times:
Shipping Method: All orders are shipped via USPS First Class, a reliable service with broad coverage that ensures safe delivery of your water cups.
Estimated Delivery Time: For most areas in the U.S., delivery takes 2 – 3 business days. However, factors such as location, weather, and logistics peaks may cause delays in remote areas. In cases of extreme weather or unexpected logistics issues, we will communicate and coordinate with the logistics company to minimize impact.
Order Cut-off Time: The standard order processing cut-off time is 5:00 PM (New York Time). Orders placed after this time will be processed on the next business day. Orders placed on weekends or holidays will be processed on the following business day. For example, orders placed after 5:00 PM on Friday will be processed on Monday, and orders placed on Saturday will also start processing on Monday.
Important Notes:
The actual delivery time may vary depending on inventory, operational arrangements, and delivery addresses. If stock is insufficient and restocking is needed, we will notify you via email immediately, and order processing time will be extended accordingly.
Due to inconvenient transportation and limited logistics coverage, delivery in some remote areas may take longer than expected.
Once the order is shipped, we will send you an email with the tracking number and logistics query link. You can check the shipping status of your water cups in real-time on the USPS official website, including the stations the package has reached, its current location, and the estimated delivery time.
If you encounter any issues during the delivery process, such as not receiving tracking information or logistics information not being updated for a long time, please contact our customer service team. We will do our best to resolve the issues for you.
We hope you have a pleasant shopping experience! If you have any questions or need assistance, please feel free to contact us.
Updated on 8th, Jun, 2025